Customer Success Story: An Entrepreneurial Vision Brought to Life

Today we’d like to share one of our recent customer success stories.

Headquartered in New York, Blue Ribbon Bags provides a service that tracks and expedites the return of bags lost by an airline. Travel agencies using the service are able to differentiate themselves by alleviating traveler anxiety about their luggage.

Making the vision behind Blue Ribbon Bags come to life required a custom software platform to be developed from scratch. Of critical importance was how the platform would integrate and communicate with chosen Global Distribution System networks, as these integrations are notoriously complex to develop and maintain.

From the initial identification of business requirements, to the execution of custom software development and implementation, to ongoing communications and delivery of the finished product, Primero exceeded expectations and served as a trusted partner every step of the way. Check out the case study for the full scoop.